Tailor Made Yacht Management Solutions
Yacht Management
Having invested a respectful amount of money in a luxury yacht, you now face the challenge of looking after your yacht investment ensuring that you do not only receive the maximum of pleasure your asset can produce but enjoy being her yacht owner and at the same time ensure that she will remain a valuable asset. The only way to achieve this is to ensure that your luxury yacht is operated, maintained in the best possible way by the best possible people.
Running your asset, in an industry that is becoming ever more regulated and complex, requires devotion in order to achieve balanced budgets, minimize the liabilities and risks associated with the day-to-day yacht operation.
For this reason in order to relief you of this burden we are offering a spectrum of yacht management services in Greece. Whether it is technical, operational, crew, or financial yacht management or statutory issues, our clients can reap the benefits of customized and best in town yacht management services.
The aim of our luxury yacht services is to leave the yacht clients worry free in order to enjoy smooth yachting. Customization is our point of differentiation in the global yacht market.
Complete range of Yacht Management Services
Yacht Management Divisions
‘…Professionalism, Responsibility, flexibility, enthusiasm, integrity… Our Principles’
Parsifal Management division’s services cover in depth every area of Yacht Ownership.
Financial Services: Budget controls and accounting, Day-to-Day financial concerns of your Yacht, encompassing everything from crew salaries to daily expenses, employment contracts, uniform design and ordering.
Each yacht maintains its own separate bank account. Monthly financial statements reflecting all expenditures, including payroll, are submitted to the owner along with the original paid invoices. We maintain worldwide banking relationships to assist you in the financing of your yacht.
Logistics: a comprehensive and valuable support service for the Captain of your Yacht.
Administration
advice and assistance with regard to Yacht’s Certificates, licenses, insurance cover and claims, classification status and flag state requirements
Crisis Support
expert- on- site advice and assistance with regard to emergency breakdowns, technical and crew problems
Technical Support
professional guidance in the general maintenance of your Yacht helps ensure it is always in sound condition and remains a valuable asset
Tailored made Itinerary planning
berth arrangements, provisioning and repairs, formalities
Repairs, spares acquisition and dispatch, ship yard quotes, scheduling
24 Hours Communication, Technical support Services, emergency transport by helicopter
Any or all of these services can be provided, as our management services are tailored made for each individual Owner. Parsifal ensures that all management aspects are carried out in accordance with our documented procedures : crew qualification and training, planned maintenance, vessel auditing, position reporting, emergency preparedness, safety of navigation, quality services available on board.
Parsifal will:
– Perform the Yacht management in accordance with an adequate, signed agreement
– Maintain the Yacht to an agreed standard where Safety, Quality and value of the asset are preserved and sustained
– Keep the Owners well informed about all aspects of their Yachts including maintenance, costs, availability and operational capability as well as any deviation from agreed standards or budgets
– Provide Officers and crew of a high standard for the vessels and control that education, training and qualification requirements are fulfilled in accordance with Parsifal’s established requirements
– Parsifal shall allocate the resources necessary to render the contracted services
– Parsifal shall provide its services in a cost reasonable and efficient way and adhere to sound principles with respect to accounting and fund management
– Parsifal will keep proper records and shall demonstrate that the services conform to the Quality System
Excellent Management of your luxury yacht
Yacht Crew Management
On Yachts under our management yacht crew are our highest priority. Regardless the level of the investment of an Owner, the Yacht Crew at last emphasizes the outcome value of a Yacht.
We place great emphasis on teamwork and on creating an environment in which our seagoing staff feel valued and part of the Parsifal Yachting Company. We also strive to reflect our Yachting Values and Vision throughout the Organization so that we can deliver the best possible service to our clients. By making all our employees feel part of the Parsifal Yachting family and by fully supporting their continuing education, competence-building and career development, we intend to stay fit to attract the ‘new generation’ of qualified yacht seafarers.
As Yacht Crew Managers we undertake the full scope of yacht management operations required by Yacht Owners, ensuring that each Luxury Yacht we are responsible for is manned with qualified and well– trained officers and ratings. We perform all yacht crew-related functions including recruitment and selection, labour/union relations, long-term strategic planning and pool arrangements, training and education, safety-instruction courses, P&I claims relating to officers and ratings, recruitment, travel arrangements, provision, allotments, budgeting and accounts.
We assess manning quality in various ways including onboard evaluations, computerized tests and independent evaluations carried out by third parties. We are determined that our crew re-employment rate will never fall below 80% of individuals who have a first contact with us. Recruitment, Rotation and Retention We have a thorough recruitment process in place and closely follow up all staff assigned to a vessel.
Indicative topics of crew seminars:
– The impact of stress in decision making
– The importance of leadership in emergencies
– Variability of Human factor and impact on the four phases of an emergency
– Evacuation of the ship – Crisis Management
– Fire Drills
– Stability Issues
– Man over Board
– Crew Behavior and rules
– ISM & ISPS topics
– Solas issues etc
– Professional Housekeeping Operations
– Advanced Hotel Management
Qualified & experienced yacht management team
Yacht Technical Management
‘…be proactive…Save Maintenance Costs, Reduce Downtime, Control Quality…’
Parsifal Yachting is the first Yacht Company in Greece which introduced the Infrared Thermal Imaging as Preventative Maintenance Method.
All equipment including Hull and Superstructure emit Infrared electromagnetic radiation which reveals friction, fatigues, structural stress, voids in Hull, electric problems, lamination failure, humidity problems, energy loss etc.
By invoking the Infrared Thermal imaging these problems are revealed before they become acute and expensive. Performing an infrared thermographic survey by our certified personnel the condition of all the equipment (electrical and mechanical), piping, structural (frames, bulkheads and cell) is revealed.
Parsifal Yachting performs the initial survey throughout a Yacht and submits survey report. The images are stored in database for each Luxury Yacht (for reporting and trending purposes as well) and periodically (every 3 months) new scans are taking place. The Parsifal Yachting’s Equipment Analysis System provides Crew with the capability to better monitor, evaluate and diagnose the condition of Yachts Equipment. The system allows the recording, play back, comparison, and analysis of the video files of infrared signals.
This is perfect for periodic checks of critical and auxiliary equipment and when repairs must be verified. New images can easily be compared to previous scans of the same equipment using Parsifal’s IR software.
Federal estimates show that an effective PtM program saves 40-45% over reactive maintenance.
Benefits of Preventative Maintenance:
– Operational excellence Detailed Knowledge of your equipment’s health condition allows Owners to achieve Operational Excellence
– Improved safety. Increased knowledge of your equipment means improved assets safety (electric and mechanical fire risks is eliminated)
– Saving Valuable Time and resources. Knowing exactly where to search for a fault saves valuable time and resources
– Improved maintenance schedule. Monitoring mechanical and electrical equipment is an extremely important factor in order to optimise machinery maintenance and thereby increase productivity
– Decreased energy consumption. Control and optimisation of energy ‘greedy’ machines result in higher efficiency and thus lower fuel consumption.
– Increased output. The condition and performance monitoring enable owners to produce greater output
– Reduced maintenance Costs. Periodic Overhauls are replaced by an only-need-to- replace maintenance process.
– Reduced insurance costs. Being able to predict and prevent faults puts Owners in favourable position to negotiate Hull and Machinery Insurance premiums
– No non-availability costs. Penalties due to periods of non-availability are avoided due to maximum uptime
– Increased uptime by reduced number of outages. Equipment problems identified at an early stage allow forced outages to be converted into planned downtime.
– Prevention of high impact low incidents. When predicting faults at an early stage, the plant is less likely to experience costly crashes.
– Increased availability=increased competitiveness. By predicting timely faults, the Maintenance Department can accurately schedule machine outages and thereby increase economic competitiveness.
Preventive Maintenance
‘…be proactive…Save Maintenance Costs, Reduce Downtime, Control Quality…’
Parsifal is the first Yacht Company in Greece which introduced the Infrared Thermal Imaging as Preventative Maintenance Method.
All equipment including Hull and Superstructure emit Infrared electromagnetic radiation which reveals friction, fatigues, structural stress, voids in Hull, electric problems, lamination failure, humidity problems, energy loss etc.
By invoking the Infrared Thermal imaging these problems are revealed before they become acute and expensive. Performing an infrared thermographic survey by our certified personnel the condition of all the equipment (electrical and mechanical), piping, structural (frames, bulkheads and cell) is revealed.
Parsifal performs the initial survey throughout a Yacht and submits survey report. The images are stored in database for each Yacht (for reporting and trending purposes as well) and periodically (every 3 months) new scans are taking place. The Parsifal’s Equipment Analysis System provides Crew with the capability to better monitor, evaluate and diagnose the condition of Yachts Equipment. The system allows the recording, play back, comparison, and analysis of the video files of infrared signals.
This is perfect for periodic checks of critical and auxiliary equipment and when repairs must be verified. New images can easily be compared to previous scans of the same equipment using Parsifal’s IR software.
Federal estimates show that an effective PtM program saves 40-45% over reactive maintenance.
Benefits of Preventative Maintenance:
– Operational excellence Detailed Knowledge of your equipment’s health condition allows Owners to achieve Operational Excellence
– Improved safety. Increased knowledge of your equipment means improved assets safety (electric and mechanical fire risks is eliminated)
– Saving Valuable Time and resources. Knowing exactly where to search for a fault saves valuable time and resources
– Improved maintenance schedule. Monitoring mechanical and electrical equipment is an extremely important factor in order to optimise machinery maintenance and thereby increase productivity
– Decreased energy consumption. Control and optimisation of energy ‘greedy’ machines result in higher efficiency and thus lower fuel consumption.
– Increased output. The condition and performance monitoring enable owners to produce greater output
– Reduced maintenance Costs. Periodic Overhauls are replaced by an only-need-to- replace maintenance process.
– Reduced insurance costs. Being able to predict and prevent faults puts Owners in favourable position to negotiate Hull and Machinery Insurance premiums
– No non-availability costs. Penalties due to periods of non-availability are avoided due to maximum uptime
– Increased uptime by reduced number of outages. Equipment problems identified at an early stage allow forced outages to be converted into planned downtime.
– Prevention of high impact low incidents. When predicting faults at an early stage, the plant is less likely to experience costly crashes.
– Increased availability=increased competitiveness. By predicting timely faults, the Maintenance Department can accurately schedule machine outages and thereby increase economic competitiveness.
Scheduled Maintenance
Parsifal’s technical management system is like the CPU of the computer- a fine-tuned control circuit of rules set by the quality and design parameters, input feedback from the systems, analysis and variance reporting and immediate corrective action and output. Our customers can thus be sure that by placing their valuable asset in our care, they will be able to release its full potential. We not only keep the ship running and up-to speed with minimum of lost time but also enhance its market value by maintaining it to the highest comparable standards in its class.
At the same time, we decrease our clients liabilities by a close monitoring and trend analysis of quantifiable performance measuring criterion gathered from our daily reports, audits and inspections and matching and timely corrective action, when required. Such predictive and planned maintenance also helps us in forecasting future expenditure like the dry-dock expenses and optimizing it by reducing the period in the dry-dock. The prime mover of our technical management is Safety with Quality and this starts right from inspection before takeover followed by Indexed ship-inspections, a dedicated safety management system and quality assurance Group and a well thought out emergency response strategy including a casualty response team.
The collective experience of our personnel in managing yachts and their personal presence when needed ensures uniform attention to our clients vessel. Our monthly technical and financial reports in their own format allow our clients an easy comparison with the previous performance of their vessel as well as a comprehensive picture of our efficiency. Backed with such systems, experience and people we are confident of managing vessels to the highest possible standards at the most competitive costs.
This service includes the following:- manage and oversee Flag State and Classification Society requirements; assist with and maintain LY2 large yacht commercial code compliance; budget and obtain competitive quotes for routine maintenance, surveys and refits; liaise with and assist both the Captain and the Owner to ensure that the yacht is always in good running condition, and is where she should be at any given time.
Proven results of successful yacht management services
Operations/Concierge
– Itinerary Planning
– Berth Reservations
– Customs Clearance and Formalities
– Food, Beverage & General Provisioning
– Bunkering
– Emergency Technical Support
– Laundry Services
– Transportation Services (limousines/ helicopters/ private jets)
– Security Services
– Restaurant, Hotel reservations
– Floral Services
– Beauty and SPA services
– Special Events Arrangements
Itinerary Planning
We are also able to provide our clients with tailor made itineraries around Greece and Mediterranean. Our itinerary proposals meet every kind of request and needs
Feel free to contact us for suggestions on some of the most unique sheltered bays or extraordinary itineraries along the Mediterranean coastline.
We are able to create customized cruising itineraries for any duration & budget.
Berth Reservations
Our Reservation Department can assist you with your berth requests in all ports of Mediterranean All commercial and private port formalities are organized and executed by our department leaving your arrival and departure hassle free.
Parsifal Reservation Department is also able to provide clients with a daily weather report. Our professional team is always up to date with local weather conditions in the area you are cruising.
Please contact our reservation team regarding the following services:
– berth reservations in all Greek and Mediterranean ports
– mooring buoy bookings (like in Santorini, Cala di Volpe, Pevero bay, La Maddalena Archipelago) advices regarding local cruising rules & regulations (speed limits, national park regulations, anchorage zones, jet ski use…)
– daily weather forecast
Yacht Clearance & Formalities
We assist with all arrival & departure formalities for commercial vessels. We also offer assistance in all Customs and Immigration Procedures as well as specialized authorisations.
We support you for the entire duration of your stay while cruising and entering in and out of your selected ports of call in Greece
Food & Beverage, Provisioning
The Food & Beverage Dept. is specialized and highly experienced in selecting the finest quality & freshest daily provisions on the market. We are supported by preferred local and international suppliers.
Our Parsifal provisions team gives that personal touch, shopping for our clients needs directly for all goods and personal articles.
We work around the clock to provide flexible and timely delivery services, able to reach ones needs whether in local ports or anchored off-shore.
Insurance, Repair and Fuel Costs
With our strong contacts in these fields we can often place these expenses at more favorable rates than the Owner. We will ensure that the yacht is properly and comprehensively insured wherever she may be cruising. We will also make recommendations to the Owner for health and medical insurance for the crew
Technical Support
Being on an island makes technical services quite difficult. We have created a network with local suppliers and logistics to support and assist engineers and technicians with spare parts, repair and maintenance services onboard.
Audits and Surveys
When addressing the issue of ISM auditing, Parsifal takes a supportive stance with the belief that a strong internal audit process is critical, therefore the role of the DPA (Designated Person Ashore) has been re-examined. Key roles involve close attention to monitoring the safety, pollution aspects of the operation of each Yacht and the Quality of services, ensuring that adequate resources and shore-based support are applied as required, and that each DPA has no more than 5-6 Yachts within their responsibility.
are taking place on board of each Yacht in order to discover Defects of the system, Non-conformance reporting, correcting actions or additional preventive actions to be taken and even redesign the system if deemed necessary. We are able to make adaptations along the way that suit the specific needs of each Yacht and Owners.
Parsifal has established a plan of periodic and no-scheduled surveys in order to ensure the implemented systems are strictly followed in case of a non conformity scheduled corrective actions to be taken in order to preserve the Yacht in the best condition
Our management team has an established 24/7 emergency contact – with the Designated Person Ashore (DPA), as an option for yachts who desire a more intense support system.
We can also provide 24-hour/365-days per year support services for: emergency medical response, security, salvage.
Insurance, Repair and Fuel Costs
With our strong contacts in these fields we can often place these expenses at more favorable rates than the Owner. We will ensure that the yacht is properly and comprehensively insured wherever she may be cruising. We will also make recommendations to the Owner for health and medical insurance for the crew.
Refit Management
From routine maintenance and Special surveys to complete rebuilds. We offer Owners, Captains and Crew a complete supervision service, including draw up and verify work lists, negotiate yard quotes and contracts, as well as providing day-to-day supervision from start to completion of the work.
